Shipping Policy

Processing Time

All orders are processed within 1–3 business days after purchase. Orders are not shipped or delivered on weekends or holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.

Estimated Delivery Times

Delivery times may vary depending on your location.

Estimated Shipping Times:

• Europe: 10–20 business days

• United States: 10–20 business days

• Other countries: delivery times may vary

Please note that shipping times are estimates and may occasionally be affected by customs delays, holidays, weather conditions, or high demand.

Tracking Information

All orders include tracking information.

Once your order has shipped, you will receive an email containing your tracking number and tracking link.

Please allow a few days for tracking updates to appear after shipment.

Delays

While we do our best to ensure timely delivery, PuzzleForge is not responsible for delays caused by:

• Customs processing

• Postal service disruptions

• Weather conditions

• Incorrect shipping information provided by the customer

We appreciate your patience and understanding.

Incorrect Addresses

Please ensure that your shipping address is entered correctly at checkout.

PuzzleForge is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible with your order number and photos (if applicable), and we will do our best to help resolve the issue.

Contact Us

If you have any questions regarding shipping, feel free to contact us anytime at:

puzzle.forge.store@gmail.com